Question intake / authoritative routing
Support for Holaryn Agent
Search reviewed, public guidance and choose a route that matches both your product version and the information your report contains.
Intake
Search documentation and support
Search runs on this website over reviewed public content. Documentation results default to the current Stable set.
Task lanes
Start with a task
Each lane names its evidence boundary before you leave Support.
Install / update
Choose a published build
Confirm the channel, platform, asset, and release evidence before installing or updating.
Open install / update guidanceModels
Configure model access
Start with versioned guidance for local or remote providers and keep provider boundaries visible.
Open models guidanceApprovals
Review tool authority
Understand which actions require approval and why approval does not make an action risk-free.
Open approvals guidanceAutomation
Inspect capability prerequisites
Check maturity, platform, network, approval, and limitation evidence before automating work.
Open automation guidanceAccessibility
Use surface-specific guidance
Review keyboard, focus, announcement, reflow, and current assistive-technology evidence.
Open accessibility guidanceTroubleshooting
Search current Stable guidance
Search reviewed public content first, then confirm the exact release when behavior differs.
Open troubleshooting guidanceReviewed index
Browse reviewed questions
Published questions include an applicable-version boundary, authoritative source, and review date. Unreviewed sample content is never listed.
No reviewed Support questions are published
Use current documentation, Features, Releases, or the reporting routes below. No sample answer is substituted.
Configured product route
Send product feedback
The website does not provide a public feedback form or source-code issue tracker. A configured product client can submit authenticated non-security feedback without exposing product credentials to this website.
Product route / configured client
Product feedback
A configured Holaryn Agent client can submit authenticated product feedback to the existing product interface. The website does not provide a visitor form and never asks you to enter API credentials.
- Appropriate for
- Product experience feedback and non-security behavior captured by a client that an operator has already configured.
- Keep out
- Passwords, keys, tokens, private prompts or data, customer data, and any suspected vulnerability detail.
- Configured product interface
/api/feedback/
Private route
Report a security vulnerability privately
Vulnerability detail does not belong in site search, product feedback, or a public issue. Use the separate private security address.
Private route / security mailbox
Private security
Send suspected vulnerability details directly to the reviewed private security address. Do not use search, product feedback, or a public issue.
- Appropriate for
- Suspected vulnerabilities, exploit detail, affected private data, or other security-sensitive evidence. Source repositories and their trackers are private.
- Keep out
- General product questions and ordinary non-security bugs that can be reported without private information.
- Private destination
- security@synergentic.tech
No response time, PGP key, bounty, safe-harbor term, or disclosure timeline is promised. Review the complete security-reporting boundary.